Returns & Exchanges

At Mars By GHC, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit or match, we offer a hassle-free 30-day return and exchange policy on all unworn apparel.

Return Process

  • 1.
    Initiate Request

    Log into your Mars By GHC account, navigate to your order history, and select the items you wish to return or exchange to receive a pre-paid shipping label.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached, ensuring the garments are unworn, unwashed, and in their original condition.

  • 3.
    Ship the Items

    Drop off your package at the nearest authorized courier location using the provided return label within 7 days of initiating your request.

  • 4.
    Receive Refund or Exchange

    Once our quality control team inspects and approves the returned items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.