Returns & Exchanges
At Mars By GHC, we want you to be completely satisfied with your fashion purchases. If your items aren't a perfect fit or match, we offer a hassle-free 30-day return and exchange policy on all unworn apparel.
Return Process
- 1.Initiate Request
Log into your Mars By GHC account, navigate to your order history, and select the items you wish to return or exchange to receive a pre-paid shipping label.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn, unwashed, and in their original condition.
- 3.Ship the Items
Drop off your package at the nearest authorized courier location using the provided return label within 7 days of initiating your request.
- 4.Receive Refund or Exchange
Once our quality control team inspects and approves the returned items, we will process your refund to the original payment method or ship your exchange within 5-7 business days.