Frequently Asked Questions

Everything you need to know about Mars By GHC style and service.

How do I determine the right size for me?

We provide a detailed size guide on every product page. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

What is the standard shipping timeframe?

Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days, while international shipping may take 7-14 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to initiate a request.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How should I care for my Mars By GHC apparel?

To maintain the quality of your garments, we recommend machine washing on a cold, gentle cycle and hanging them to dry to prevent shrinkage.

Can I track my order once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.